What if you took that extra moment in time...

A few days ago I answered the phone like I always do.

"Hello Kevyn Speaking."

 As I have come to expect, the person on the other end did not pay attention and asked if Kevyn was available.

So like normal I said "speaking" and proceeded with the conversation.

But it got me thinking about how nobody pays attention anymore to what is happening around them. We are so wound up in all that encompasses our lives that we forget to listen to people when talking and or look them in the eye when in front of them.

Are we all that self absorbed that the common courtesy that our parents taught us has been thrown out the window to save us a few minutes in time?

Well like the way alot of my blogs start out, I got to thinking.

Needless to say the person on the other end realized their mistake...

“Oh, duh – Kevyn. You just answered the phone with your name didn't you?. I'm  Sorry.”

This happens to me all the time.

Sometimes I am sure people feel embarrassed.
Sometimes people say oh, ok .
Other times people just laugh and proceed with the conversation.
And most, just like this person, don't even realize what they are doing until it's too late.

But I always smile. And I never bust andbody's chops about it.
I just wish people would pay more attention to their customers or people they run in to.
I just wish employees would notice opportunities to take a moment and listen to that person like it was their last woirds on this planet.

What if we all just slowed down a notch or two and paid attention that much more?

Would we end world hunger...probably not.
But we would make each person we meet feel like their time and question/point is important to us.

That would be worth repeating to a family member. That would be worth telling a friend about. That would be worth remembering next time someone needed a service I could provide.

Instead of reaching for another scripted response about how important someone’s call is, say something that is in the moment.

Stay in the moment and people will repsect you that much more.

Keep up to date in the ever changing Mortgage landscape by checking out my website once in a while www.kevynoyhenart.ca

Until next time.

Kevyn