Put your money where your mouth is !

It's Monday morning here in Vancouver, BC and since the weather threw me a change up with the rain forcasted all day, I thought I would throw one of my own and switch subjects to something a little more geared to why I work the way I do.

What is a referral?

Mr. Webster defines a referral as : to direct attention usually by clear and specific mention.
in other words, to recommend a service or idea to someone based on your own experiences.

At times, the real estate industry has taken a transactional approach to sales. Professionals have been encouragedto identify clients, serve them, close the deal and then go on to find the next. Cold calling and door-knocking have been the dominant methods of prospecting in the industry. However, these practices do not fit my personal philosophy of how to treat people.

I believe that in today’s marketplace people expect and deserve a higher level of contact and connection with their real estate and Mortgage Expert, which is why I work by referral. In fact, I teach working this way as well to all my new Brokers.

Working by referral is about strengthening relationships over the long term. When in need of anything in this world, we look for someone to trust and rely on, someone who comes highly recommended and is willing to go the extra mile to help us achieve our goals. Simply said, we want to make sure that our invetment, whther it be time or money, gives us the best return.

We here at Aegis have a vested interest in making sure everyone we serve is completely satisfied at the end of our transaction together. All we ask is that while we are working for you, we would like you to refer use to great people like yourself, who would appreciate the level of service that we always provide. As long as you and my other clients continue referring us, we don’t have to go out prospecting like everyone else, and I can do an even better job working for you. I know that if you are not happy, you won’t refer me to your friends and family who are in need of my services. Since referrals from people like you are my primary source of new business, we don’t just want to meet expectations; we want to exceed them. I know that’s the kind of service I appreciate myself, and that’s the service I am proud to deliver.

I want to build a community of relationships, not just a list of past clients. That is why we devote ourselves to serving the needs of our clients before, during and after each transaction. Many peoples’ biggest fear is that communication with their service professional will end once the deal has closed. After your transaction is complete, you can expect to hear from me each month as I continue to provide relevant items of value to you and your family. Also, should you have a need for a particular trade or service, I have a list of excellent providers that I can recommend.

We want you to know how much we appreciate you.

Does that make any sense?

I'm not preaching to the choir here. What I want to make clear is that we value a relationship more than the transaction. We are Family based and continue to keep the ethics and morals in place that we were taught when we were younger by our parents. It is a cut-throat business and sales are important don't get me wrong, but we have values and standards and we strive each and every day to uphold these and strengthen our bonds with each new client that we encounter.

Enjoy your rainy monday here in Vancouver.

Until next time...

Kevyn

 

Ultimately, our goal is to have a long-term relationship where we can provide exceptional service that you are confident referring to your friends and family for years to come.