This is where referrals come in handy....

Here I am, on the day we get the keys to the new Office space, still pondering where to get furniture and a few other things.

The fact I am scouring my network for Referrals, got me thinking.

Considering there is an opportunity here for one of my friends or family members- or even someone overhearing one of the many conversations Chad and I have had on this- to give us a referral, where do I proposition myself in regards to this?

I wanted to post again on the importance of referrals to my business.

How much each one means and how we treat those referrals is of so much importance.

We here at Aegis have a vested interest in making sure everyone we serve is completely satisfied at the end of our transaction together. All we ask is that while we are working for you, we would like you to refer use to great people like yourself, who would appreciate the level of service that we always provide. As long as you and my other clients continue referring us, we don’t have to go out prospecting like everyone else, and I can do an even better job working for you. I know that if you are not happy, you won’t refer me to your friends and family who are in need of my services. Since referrals from people like you are my primary source of new business, we don’t just want to meet expectations; we want to exceed them. I know that’s the kind of service I appreciate myself, and that’s the service I am proud to deliver.

I want to build a community of relationships, not just a list of past clients. That is why we devote ourselves to serving the needs of our clients before, during and after each transaction. Many peoples’ biggest fear is that communication with their service professional will end once the deal has closed. After your transaction is complete, you can expect to hear from me each month as I continue to provide relevant items of value to you and your family. Also, should you have a need for a particular trade or service, I have a list of excellent providers that I can recommend.

We want you to know how much we appreciate you.

Does that make any sense?

I'm not preaching to the choir here. What I want to make clear is that we value a relationship more than the transaction. We are Family based and continue to keep the ethics and morals in place that we were taught when we were younger by our parents. It is a cut-throat business and sales are important don't get me wrong, but we have values and standards and we strive each and every day to uphold these and strengthen our bonds with each new client that we encounter.

 

What another gorgeous day here in Richmond...might have to pull out the slip and slide this afternoon and race the kids and Uncle Chad....

 

Kevyn